SlotPlanet Privacy Policy

At Slot Planet, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, create a Slot Planet account, or use any of our services, including our mobile application. Slot Planet is operated by White Hat Gaming Limited, a company registered in Malta (registration number C73232), licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/370/2017. By using our services, you agree to the practices described in this policy.

Information We Collect

When you complete the SlotPlanet register process, we collect certain personal details necessary to open and manage your account. We gather this information directly from you, automatically through your use of our platform, and occasionally from third parties such as identity verification providers and payment processors.

• We collect your name, date of birth, address, email, and phone number when you register at SlotPlanet.
• We record payment details when you make a slot planet deposit or request a slotplanet withdrawal, including the payment method used.
• We store your login credentials so that your SlotPlanet login and slotplanet casino login sessions remain secure.
• We track gameplay activity, including bets, wins, and bonus usage, such as spins claimed under a slot planet no deposit bonus or slotplanet free spins offer.
• We gather technical data such as IP address, device type, browser, and information generated when you use the SlotPlanet app or slotplanet casino app.
• We may collect communication records when you contact our support team via live chat or email.

How We Use Your Information

Here at SlotPlanet, we use your personal data for legitimate business purposes, including operating our services, complying with our licensing obligations, and improving your overall experience. Our uses of your information include the following.

• We use your data to verify your identity, age, and eligibility to play, in line with responsible gambling and anti-money laundering requirements.
• We process your information to manage deposits, withdrawals, and bonus entitlements, including any slot planet promo code or slotplanet bonus code you redeem.
• We use your contact details to send account notifications, security alerts, and, where you have consented, marketing communications about slotplanet promo code offers, slot planet 50 free spins promotions, or new game releases.
• We analyse gameplay and account data to detect fraud, prevent underage access, and support responsible gambling measures.
• We use technical data to maintain and optimise our website, our SlotPlanet app, and our overall service performance.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and keep you securely logged in during your SlotPlanet casino login session. Cookies also allow us to analyse traffic patterns and measure the effectiveness of our promotions. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our platform, including your ability to smoothly access slotplanet login pages or the slot planet casino app.

Types of Cookies We Use

• Essential cookies required for account security and site functionality.
• Performance cookies that help us understand how visitors interact with SlotPlanet.
• Marketing cookies used to personalise offers such as a slot planet no deposit bonus or slotplanet casino bonus.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to operate our services or comply with legal obligations. Our group company, White Hat (Holdings) Limited, based in Gibraltar, supports marketing, systems development, payment processing, and customer services on our behalf.

• We share data with payment providers to process your slot planet deposit and slotplanet withdrawal requests securely.
• We may disclose information to regulatory bodies, including the Malta Gaming Authority, as required by our licence.
• We work with identity verification and fraud prevention services to confirm your eligibility to play.
• We may share limited data with game providers such as NetEnt, Play'n GO, Pragmatic Play, and Evolution to deliver our slots and live casino games.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our systems use encryption, secure servers, and restricted access controls to safeguard the data associated with your Slot Planet account, including information related to your slot planet login credentials and financial transactions. While we strive to protect your data at every stage, no method of transmission over the internet is entirely secure, and we encourage you to keep your login details confidential.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory, and licensing obligations. If your account remains inactive for an extended period, we may retain limited data as required by applicable gaming regulations, even after your account has been closed or deducted for inactivity in line with our terms.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. We are committed to respecting these rights and responding to your requests promptly.

• You have the right to access the personal data we hold about you.
• You may request that we correct inaccurate or incomplete information.
• You can ask us to delete your data, subject to our regulatory retention obligations.
• You may object to or restrict certain processing activities, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our support team at support@slotplanet.com, and we will respond in accordance with applicable data protection laws.

International Data Transfers

As Slot Planet operates internationally, your data may be transferred to and processed in countries outside your country of residence, including Malta and Gibraltar. We ensure that any such transfers comply with applicable data protection standards and that appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are strictly intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under the legal age, we will take immediate steps to delete that data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or your rights regarding your SlotPlanet account, please reach out to us. Our support team is available 24/7 via live chat, or you can email us at support@slotplanet.com, and we will respond within 24 hours.