SlotPlanet Terms and Conditions

Welcome to Slot Planet, an online casino operated by White Hat Gaming Limited, a company registered in Malta under number C73232, with its registered office at 85 St John Street, Valletta VLT1165. Group services including marketing, systems development, payment processing and customer support are provided by White Hat (Holdings) Limited, registered in Gibraltar under number 109784. We are licensed and regulated by the Malta Gaming Authority under licence MGA/B2C/370/2017, issued on 1 August 2018. By creating an account or using any part of our platform at slotplanet.com, you agree to be bound by these Terms and Conditions.

Eligibility and Registration

To open an account with us, you must be at least 18 years old and permitted under local law to participate in online gambling. At Slot Planet, we ask every new player to complete a simple slot planet register process before playing any of our games or claiming a bonus. Once registered, we may request identification documents to confirm your identity, particularly once your cumulative deposits reach $2,000.

Here at SlotPlanet, we treat your slotplanet login credentials as strictly personal, and you must never share your username or password with anyone else. You are responsible for all activity that takes place through your account, and we recommend using a strong password to protect it.

Restricted Territories

Our services are not available to residents of a number of jurisdictions, including Australia, the United States, France, Germany, Spain, Italy, the Netherlands, Belgium and several other countries listed in our compliance policy. Great Britain is served under a separate licence and falls outside this offering. Progressive jackpots are void for players located in Azerbaijan, Japan, Malaysia, Qatar and Tunisia. It is your responsibility to ensure that online gambling is legal where you reside before you register with us.

Deposits and Withdrawals

Our Slot Planet platform accepts deposits through Visa, Mastercard, Jeton Wallet, Skrill, Neteller, AstroPay, Paysafecard, Neosurf and CashtoCode Voucher. The minimum slot planet deposit is $10, and funds are generally credited to your account instantly. Withdrawals are returned to the original payment method wherever possible, and the minimum slotplanet withdrawal is $10, provided you have made at least one lifetime deposit and wagered that amount in full.

We at SlotPlanet apply a standard withdrawal limit of $5,000 per week unless a higher limit has been agreed with you in writing; our VIP members may be granted increased limits. The maximum payout per bet or spin is $250,000, excluding progressive jackpots. Wins of $100,000 or more may be paid across ten monthly instalments of 10% each, and jackpot wins above $250,000 may take up to 30 days to process. Pending time before approval is typically 1-2 days, and once approved, payments are processed immediately, though it may take up to 3 working days to reach your account depending on the method used. If your account remains inactive for 12 months, we will give you 30 days' notice before deducting $5 per month in maintenance fees.

Bonuses and Promotions

New players can claim our slot planet no deposit bonus of 22 bonus spins on Dead or Alive, credited automatically upon registration with winnings capped at $100. This offer is unavailable to residents of Argentina, Brazil, Chile, India and Peru. Following your first deposit of at least $10, we award a 100% match bonus up to $222 plus 22 bonus spins on Starburst, credited automatically to your bonus balance. Deposits made through Skrill or Neteller do not qualify for this slot planet bonus, and any resulting winnings will be confiscated.

At SlotPlanet, we require that you are 18 or older, verified, opted in, and free from any other active bonus to be eligible for our offers. Bonus spins remain valid for 10 days, with winnings credited as bonus funds subject to 40x wagering on your deposit plus bonus amount. The maximum cash-out from this welcome offer is $100, and unused bonus funds expire after 30 days. While any bonus is active, the maximum bet permitted is $5. Withdrawing cash funds before wagering requirements are complete will forfeit the bonus and any related winnings, and the minimum withdrawal from cash funds is $10.

Our Super Stars VIP club rewards loyal members across four tiers - Silver, Gold, Platinum and Diamond - offering personalised weekly promotions, dedicated support, cash drops, match-up bonuses, birthday gifts and, at Diamond level, cashback and exclusive events. General bonus wagering is set at 35x unless otherwise stated, and contribution rates vary depending on the game type played. We do not currently offer deposit bonuses to residents of several European countries, including Poland, Hungary, Ukraine and Russia, among others listed in our full bonus terms.

Games and Software Providers

Our slotplanet slots library features more than 4,276 games from leading studios such as NetEnt, Play'n GO, Pragmatic Play, Red Tiger, Hacksaw Gaming and Big Time Gaming, alongside live casino titles powered by Evolution. We offer more than 200 jackpot games, Megaways titles, classic pokies and a full suite of table games. We do not guarantee the continuous availability of any particular title, as our game portfolio may change from time to time without prior notice.

Desktop, Mobile and App Access

You can enjoy our games through your desktop browser, your mobile browser, or through the slotplanet app on compatible devices. The slot planet casino app mirrors our full desktop experience, allowing you to complete your slotplanet casino login, manage deposits and request withdrawals while on the move. We are not responsible for technical issues arising from your own device, browser or internet connection.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools including deposit limits, loss limits, time-outs and self-exclusion. If you feel your gambling behaviour has become a concern, we encourage you to contact our support team so that we can help you set appropriate limits on your account.

Intellectual Property

All content on our website, including graphics, logos, software and game titles, belongs to us or our licensors and is protected by copyright and trademark law. You may not reproduce, distribute or otherwise exploit any part of our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss arising from your use of our website or services.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We recommend that you check this page periodically, as continued use of our platform after any changes constitutes your acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of Malta, and any disputes arising from your use of our services will be handled in accordance with the conditions of our Malta Gaming Authority licence.

Contact Us

If you have any questions about these Terms and Conditions, our support team is available 24/7 through live chat or by email at support@slotplanet.com, with replies typically provided within 24 hours.